
Insurance Claims
Roofing Insurance Claim Process
The last thing you want to do after finding roof damage on your home is to deal with an insurance company. When it comes to damage to your residential property, they can provide you with unanswered questions or give you the runaround.
Consider these tips to try to make this process smoother and easier on you, your family and your home:

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File an Insurance Claim – Thousands of homes in the CSRA are affected by weather events, and insurance claims are attempted to begin the rebuilding process. Unfortunately, the insurance companies may deny claims for untenable reasons, but a claim rejection should be no reason to give up. Only about 1% of the homeowners who are dissatisfied with their claim denial will challenge the decision, but 50% of those who fight back will win. Did you know that you can challenge accepted claims and get even more? You have a good chance of winning these challenges as well. Let Eben Grays Roofing Services help with your claim.
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Keep your Evidence Detailed – Insurance companies take claims over the phone, so you may need to request a written copy of the claim to keep for your records. Comprehensive written claims will include explanations that you will then be able to study. Identifying any discrepancies that may appear in the claim will be the base of your challenge request. The claims officers usually base their denials on personal interpretation, so challenging with evidence is more likely to bring results. Eben Grays Roofing Services can help you handle the details.
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Avoid Mistakes – Insurers do have their own processes when it comes to claim protocol, so be sure you know the rules about things such as filing time restrictions. Violating their rules may end up in them dumping your claim, but fortunately, procedural violation denials are illegal in most jurisdictions. They can only deny claims based on these types of violations when they provide proof that it did cause them harm. These things can be confusing so we suggest calling the U.S State Insurance Department when in doubt. Let Eben Grays Roofing Services handle this for you.
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Don’t do it Alone – Did you know there are Professional Loss Consultants you can hire to help you win more when dealing with the insurance company? Also known as insurance claims agents, you can easily find them on the internet and they usually charge around 10% of the claim’s reward. Agents have a better chance of getting a larger sum, so the commission is worth the hire. Considering this process once a denial has occurred is also a great option. Keep in mind that good agents tend to ask for up front fees as well as the commission, and the ‘no-win no fee’ agents tend to charge huge percentages, which leaves you with less. Let Eben Grays Roofing Services help with all your claim needs.
Be persistent with these companies and call weekly to attempt a quick settlement. Keep your evidence logged and record details of phone conversations as well as the names of the individuals you talk to. The more proof you have gives you a better chance. The insurance game can be unfair, so be sure you are prepared to fight back and to get your home back in shape.